Terms of service

Last updated: October 6, 2026

1. About us

These Terms of Service ("Terms") apply to all purchases made through mysa-miami.com (the "Site").

The seller is Daily Healthy B.V., a private limited company registered in the Netherlands (KvK number: 94546215), with its registered office at Parelmoervlinder 33, 7534 MB Enschede, Netherlands, trading as Mysa Miami ("Mysa Miami," "we," "us," or "our").

U.S. shipping and returns address: 85-27 250th St, Jamaica, NY 11426, United States
Email: info@mysa-miami.com · Phone: +1 864 453-9095 (Monday–Friday, 9:00 AM–5:00 PM ET)

We are an online retailer of Mysa Miami-branded clothing. Our products are made in the USA by our manufacturing partners.

2. Accepting these Terms

By using the Site or placing an order, you agree to these Terms in the version posted on the Site when you order. You must be at least 18 years old, or the age of majority where you live, to place an order.

Nothing in these Terms limits any rights you have under consumer protection laws that apply to you.

3. How orders work

Products shown on the Site are an invitation to place an order, not a binding offer. When you place an order, you're making an offer to buy. You can review and correct your order before submitting it.

Your contract with us is formed when we email you an order confirmation with a summary of your purchase. An automatic "order received" message doesn't count as acceptance.

We may decline or cancel an order if it's incomplete, contains incorrect information, is for an item that's no longer available, or appears fraudulent. If we do, we'll tell you promptly and refund any amount charged in full.

4. Prices and sales tax

All prices are in U.S. dollars (USD). Sales tax is added at checkout where required by law, based on your shipping address. Shipping costs depend on the USPS method and destination you choose and are shown at checkout. You'll always see your full total before you confirm your purchase.

We work to keep prices and product information accurate, but errors can happen. If an item is listed at the wrong price, we may cancel the order and refund you in full. We'll always tell you before we cancel.

5. Payment

We accept PayPal. At checkout you'll be taken to PayPal, where you can pay with your PayPal balance or a debit or credit card that PayPal accepts. We don't charge extra fees for any payment method. Payments are processed securely by our payment providers. We never store your full card details.

6. Product availability

We update stock information regularly, but we can't guarantee availability. If an item becomes unavailable after you order, we'll let you know right away and refund you in full.

7. Shipping and delivery

We process orders within 1–2 business days and ship them with USPS from Jamaica, New York. Delivery times depend on the shipping method and destination. Full details are in our Shipping Policy, which is part of these Terms.

Responsibility for loss or damage passes to you once the package is delivered to your shipping address.

8. Returns and refunds

You can return unused items within 30 days of delivery. Conditions and exceptions are in our Refund & Return Policy, which is part of these Terms.

9. Defective products and warranties

If an item arrives defective or has a manufacturing defect, email info@mysa-miami.com with your order number and photos. We'll repair it, replace it, or refund you in full at no cost to you. Any manufacturer warranties are separate from our policy and don't affect it.

This promise is in addition to the implied warranties you have under the law, including the implied warranties of merchantability and fitness for a particular purpose. We don't exclude or limit those warranties.

10. Product safety

Product details, fit information and care instructions are shown on each product page and on the garment's care label. Please read them before washing or wearing a product.

11. Use of the Site

All Site content, including text, images, logos, and designs, belongs to Daily Healthy B.V. or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or use it commercially without our written permission.

You agree not to misuse the Site, including by hacking, scraping, placing fraudulent orders, or using it for anything unlawful.

12. Limitation of liability

To the extent allowed by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Site or our products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

We're not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, severe weather, carrier disruptions, or strikes.

Nothing in this section limits our liability where the law doesn't allow it to be limited.

13. Privacy

How we collect and use your personal information is explained in our Privacy Policy.

14. Customer service and complaints

Email info@mysa-miami.com or write to us at 85-27 250th St, Jamaica, NY 11426. We usually reply within 1 business day, and always within 14 days.

California residents: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (916) 445-1254 or (800) 952-5210.

15. Governing law and disputes

These Terms are governed by the laws of the Netherlands. This choice of law doesn't take away any protection you have under the mandatory consumer protection laws of the state or country where you live.

If you have a concern, please contact us first. Most issues can be resolved quickly and informally. If we can't resolve a dispute, you may bring a claim in the courts where you live, or in the competent court in the Netherlands. You may also bring an individual claim in small claims court where you live, if it qualifies.

16. Changes to these Terms

We may update these Terms from time to time. Your order is governed by the version posted on the Site when you place it.

17. Contact us

Daily Healthy B.V., trading as Mysa Miami
Registered office: Parelmoervlinder 33, 7534 MB Enschede, Netherlands
U.S. shipping and returns address: 85-27 250th St, Jamaica, NY 11426, United States
Email: info@mysa-miami.com · Phone: +1 864 453-9095 (Monday–Friday, 9:00 AM–5:00 PM ET)