Payment Policy

Last Updated: September 14, 2026

At Mysa Miami, we want your checkout experience to be fast, easy, and secure. This Payment Policy explains the payment methods we accept, how payments are processed, and what to do if you have a question or issue with a payment.

1. Accepted Payment Methods

We offer a variety of secure payment options to make your purchase as easy as possible. mysa-miami.com currently accepts:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Apple Pay
  • Google Pay

Available payment methods may vary depending on your location, order value, and device, and may be updated from time to time without prior notice.

2. Payment Processing

Payments are processed securely through Shopify Payments and our third-party payment providers (including Apple Pay and Google Pay where selected).

We do not store your complete card details on our own servers. Payment and card information is collected and processed directly by our payment providers in accordance with their own security standards and privacy policies.

If you contact us about a specific charge, please include your order number and, if possible, the last four digits of the card or account used.

All transactions on mysa-miami.com are protected using industry-standard encryption (SSL/TLS) to help keep your payment information secure.

3. Currency

All prices displayed on mysa-miami.com are shown in U.S. Dollars (USD), unless otherwise stated at checkout.

If you are paying with a card or account issued in a different currency, your bank or payment provider may apply its own currency conversion rate and any associated fees. Mysa Miami is not responsible for currency conversion fees charged by your bank or card issuer.

4. Order Authorization

Payment must be successfully authorized before your order can be processed and shipped.

If a payment is declined, incomplete, or cannot be verified, we may cancel or place the order on hold and will contact you using the details provided at checkout.

We may also carry out reasonable fraud prevention and verification checks on orders before processing, in line with our Terms of Service.

5. Billing Information

You agree to provide accurate, current, and complete billing information when placing an order, including your name, billing address, and payment details.

Please ensure your billing information matches the details on file with your card issuer or payment provider to avoid delays or declined transactions.

6. Sales Tax

Where applicable, sales tax will be calculated and displayed at checkout based on your shipping address and applicable state and local tax laws. The final amount charged will include any applicable taxes shown before you complete your purchase.

7. Payment Security

We take reasonable steps to protect your payment information, including working only with PCI-DSS compliant payment providers.

However, no online payment method can be guaranteed to be completely secure. If you notice any suspicious activity relating to a payment made on mysa-miami.com, please contact us immediately at info@mysa-miami.com.

8. Declined or Failed Payments

If your payment is declined, please check that:

  • Your card details, billing address, and expiration date are entered correctly.
  • Your card has sufficient funds or credit available.
  • Your card issuer has not blocked the transaction (e.g., for international or online purchases).

If the issue persists, please contact your bank or payment provider, or reach out to us at info@mysa-miami.com and we'll do our best to help.

9. Refunds to Original Payment Method

Approved refunds are issued to the original payment method used for the purchase, in accordance with our Return & Refund Policy. Please refer to that policy for full details on refund timing.

10. Questions About Payments

If you have any questions about payment methods, a charge on your account, or an issue at checkout, please contact us.

Company Information:

Company Name: Mysa Miami

Business Address: 85-16 253rd Street, Bellerose, NY 11426, USA

International Warehouse: 980 ,號 Lai Chi Kok Rd, Lai Chi Kok, Hong Kong

E-mail: info@mysa-miami.com
Phone: +18644539095

Customer Services Hours: (GMT +01:00)

Mon–Fri: 09:30–18:00
Sat: 12:00–17:00
Sunday: Closed

We aim to respond within 1 business day.